Privacy Policy

Effective Date: When we go live.
Last Updated: July 14th, 2026

Privacy Policy for Asala Maison

At Asala Maison ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment providers)

  • Account login details (if applicable)

Order Information

  • Products purchased

  • Order history

  • Delivery preferences

  • Returns and exchanges

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and similar tracking technologies

Marketing Information

  • Newsletter subscriptions

  • Preferences and interests

  • Responses to promotions or surveys

 

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products and services

  • Process payments securely

  • Communicate about your orders

  • Provide customer support

  • Improve our website and shopping experience

  • Send marketing communications (with your consent where required)

  • Detect fraud and protect our business

  • Comply with legal obligations

 

 

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep your shopping cart active

  • Analyze website traffic

  • Improve website performance

  • Personalize your shopping experience

You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

 

 

4. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • Marketing and email service providers

  • Analytics providers

  • Legal and regulatory authorities when required by law

These service providers are only permitted to use your information to provide services on our behalf.

 

 

5. Payment Security

Payments are processed through secure third-party payment providers. Asala Maison does not store your full payment card information on its servers.

 

 

6. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

 

 

7. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Restrict or object to certain processing

  • Withdraw consent for marketing communications

  • Request a copy of your data

  • Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the details below.

 

 

8. Marketing Communications

If you subscribe to our newsletter, we may send updates about:

  • New collections

  • Product launches

  • Promotions

  • Events

  • Special offers

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

 

 

9. Children's Privacy

Our website is not intended for children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.

 

 

10. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of online transmission or storage is completely secure.

 

 

11. International Data Transfers

If you access our website from outside the country where our business operates, your information may be transferred to and processed in other countries. We take reasonable measures to ensure your information remains protected in accordance with applicable privacy laws.

 

 

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

 

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.

 

 

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Asala Maison

Email: support@asalamaison.com
Website: https://www.asalamaison.com

We will respond to privacy-related requests within the timeframe required by applicable law.